Zad Application Privacy Policy

Effective Date: Jul 2024

Jadara Information Technology (referred to as "Zad Application" or "we") collects information about you when you use our mobile applications, websites, call center, and other services (referred to as "services") and through your interactions and communications with us. This privacy policy outlines how Zad Application handles information, including personal data we collect from you or that you provide to us. By using the services or providing information, you agree to the practices described in this privacy policy.

Scope and Application

This privacy policy applies to all users worldwide who use our services, including captains, partner transportation companies, and any other individuals who use the Zad Application system under a license.

Information Collection

Information You Provide to Us

We collect information that you provide directly to us, such as when you create or modify your account, request a service, or communicate with customer support. This information includes your name, email address, phone number, and other information you choose to provide.

Information We Collect Through Your Use of Our Services

We collect information such as personal and demographic data when you use our services, including device type and IP address.

Information We Obtain from Other Sources

We may obtain information from other sources and combine it with the information you provide to us.

Use of Personal Data

We use the information we collect from you to improve our services, manage them, personalize them, ensure their security, and send communications related to the services and promotional offers.

Storage and Transfer of Personal Data

We transfer, store, and process personal data in various locations, including the UAE and other countries, and ensure their security in accordance with this privacy policy.

Compliance with Laws

We respect local data protection laws and comply with them in the regions where we operate.

Contact Us

If you have any questions, comments and requests related to this Privacy Statement, or if you have any complaints related to how Zad processes your personal data, please contact us at info@jaadara.com.